This role has the overall responsibility for the back-office Sales Support for the Dublin Office Sales Team. “First Contact” for all quotation and tender requests received from customers, Champion on all projects for the Sales Team, Sales Floor administration and management, and all aspects that are required to support the Sales Team. Position is full time from their Dublin 22 office.
Duties and responsibilities will include:
- Ensure that all quotations and tenders that are received into the company are sent out to the customer in the agreed timeframe and are accurate in our reply.
- Ensure quotes are not inputted onto the CRM system until all vital information is provided i.e. Contractor details, architect details, source of specification, etc.
- Review project status and specific customers’ requests to ensure excellent customer service and customer experience.
- Suggest sales process improvements.
- Input data into Maximizer, logging opportunities, creating accounts contacts, keeping information and opportunities in Maximizer up to date.
- Provide training and assistance to all of the Sales team in the effective and efficient use of Maximizer.
- Assist in the monitoring of sales performance indicators.
- Manage sales tracking tools and report on important information.
- Keep record of sales trends.
- Attend all sales meetings and take minutes. Ensure that these minutes are circulated in a timely manner.
Essential Requirements:
- Minimum of 3 years’ experience in a similar role.
- Strong organizational skills.
- Problem solving abilities.
- Customer service focused.
- Leadership skills and effective communicator.
- Able to work under own initiative and well as being part of a team.
- High level of flexibility and dependability.
Location: Dublin
Salary: Competitive
Job Ref: 9147BF
To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie
For further information regarding this role, please contact us on 01 6619636.
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