Payroll Specialist - Customer Support

Sorry, this advert is now closed. Click here to view our live vacancies.

8226GF

An opportunity exists for a passionate and experienced payroll specialist to jump in and take value from this exciting role with a well-established company.

Duties to Include:

  • Supporting Irish and UK customers over the phone and via email.
  • Providing help and answers to customers’ payroll issues through identification of the problem itself, research on answers and subsequent provision of guidance.
  • Guiding customers through our software, enabling them to use the software effectively.
  • Testing new products and product updates to ensure bug free software is released to our customers.
  • Keeping abreast of trends and changes in payroll and employment legislative areas.
  • To support, guide and assist other team members in resolving customer queries.

Experience:

  • Strong, up-to-date Irish payroll knowledge required.
  • Excellent listening and verbal communication skills essential.
  • UK payroll experience is preferable and would be a distinct advantage.
  • Payroll or accounts qualification would be desirable.
  • Strong customer focus, with proven experience working in a customer facing role.
  • Ability to work on own initiative and as part of a team.
  • Developed interpersonal skills with the ability to build effective working relationships with colleagues.
  • Strong IT proficiency.

Salary: Competitive

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

Want to compare your salary in Ireland? mysalary.ie

Follow and Connect with The People Group on LinkedIn and Twitter

The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and is based in Dublin 2. Our experienced team works in both the contingency and search areas, and covers all industry sectors including: Digital,  FMCG, B2B, B2C, ICT, IT, Financial Services, and Telco with a focus on Mid to Senior Level roles.