Payroll Specialist - Customer Support

This vacancy is now closed

8226GF

An opportunity exists for a passionate and experienced payroll specialist to jump in and take value from this exciting role with a well-established company.

Duties to Include:

  • Supporting Irish and UK customers over the phone and via email.
  • Providing help and answers to customers’ payroll issues through identification of the problem itself, research on answers and subsequent provision of guidance.
  • Guiding customers through our software, enabling them to use the software effectively.
  • Testing new products and product updates to ensure bug free software is released to our customers.
  • Keeping abreast of trends and changes in payroll and employment legislative areas.
  • To support, guide and assist other team members in resolving customer queries.

Experience:

  • Strong, up-to-date Irish payroll knowledge required.
  • Excellent listening and verbal communication skills essential.
  • UK payroll experience is preferable and would be a distinct advantage.
  • Payroll or accounts qualification would be desirable.
  • Strong customer focus, with proven experience working in a customer facing role.
  • Ability to work on own initiative and as part of a team.
  • Developed interpersonal skills with the ability to build effective working relationships with colleagues.
  • Strong IT proficiency.

Salary: Competitive

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

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The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and is based in Dublin 2. Our experienced team works in both the contingency and search areas, and covers all industry sectors including: Digital,  FMCG, B2B, B2C, ICT, IT, Financial Services, and Telco with a focus on Mid to Senior Level roles.