Operations Manager

  • Permanent
  • Cork
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Be the Face of Our Brand! Join One Complete Solutions in Leading Exceptional Customer Service and Management in Cork.

OCS offer specialist, innovative, and sustainable solutions to address facilities management challenges, sharing a group-wide vision to be the best provider of facilities services for colleagues, customers, and communities by making people and places the best they can be.

We are seeking a dynamic and experienced professional with a strong background in customer service and people management to join the OCS team in Cork. The successful candidate will be the primary representative of the brand and will play a crucial role in maintaining client base within budgetary guidelines, ensuring high levels of customer satisfaction by delivering the upmost quality of service.

Key Responsibilities:

  • Client liaison/Quality control 
  • Client and Internal Audits 
  • Wages administration 
  • Budget control 
  • Staff management 
  • Business development and administration 
  • Control of company assets (vehicles, equipment etc) 
  • Ensure all action and decisions comply with Company policy 
  • Roster Planning/Wages Administration
  • Budget Control 
  • Staff Management 
  • Business Development and Administration 
  • Control of Company Assets 
  • Ensure that company policy is implemented 

What We’re Looking For:

  • A fair and engaging management style that values and rewards employees, making them feel appreciated.
  • Experience in working within a heavily unionised environment, with a thorough understanding of compliance requirements.
  • Full Profit & Loss (P&L) responsibility, demonstrating sound financial acumen.

If you are passionate about delivering exceptional service and have the skills to lead a team in a challenging and rewarding environment, we would love to hear from you.

 

Location: Cork

Salary: Competitive

Job Ref: 9274BF

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

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