Guest Service Supervisor - Belfast


We have an exciting opportunity for a Guest Service Supervisor to join a well-established Vehicle Hire Company.You will be the first point of contact for all guests so this role is ideal for someone with excellent interpersonal skills and who has demonstrate a collaborative management style.


  • Guest Service Management – develop and review policies, programs and procedure concerning guest relations.
  • Ensure that all vehicles within the branch are prepared and up to company standard.
  • Actively inform guest about all ancillary sales item in order to achieve branch targets.
  • Keep costs within branch budgeted levels.
  • Identify service problems and modify and improve services if necessary.


  • Diploma or Cert level qualification in business or tourism.
  • Valid open driver’s licence.
  • Team management.
  • Ability to achieve targets.
  • Experience handling guest expectations and conflict.
  • Must have ability to work flexible hours, including over weekends and public holidays if required.

Salary: Highly Competitive + Commission 

To apply send your CV, through our website

For further information regarding this role, please contact us on 01 6619636.

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The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and based in Dublin 2. Our experienced team works in both the contingency and search areas, covering all industry sectors including: Digital, FMCG, Financial Services, Technology, Professional Services, Telco, Utilities, Retail, Agency and Tourism, on a permanent as well as temp/interim basis with a strong focus on Mid to Senior Level roles.