Guest Service Supervisor - Belfast Permanent Ulster 15 January 2020 8370EK We have an exciting opportunity for a Guest Service Supervisor to join a well-established Vehicle Hire Company.You will be the first point of contact for all guests so this role is ideal for someone with excellent interpersonal skills and who has demonstrate a collaborative management style. Responsibilities: Guest Service Management – develop and review policies, programs and procedure concerning guest relations. Ensure that all vehicles within the branch are prepared and up to company standard. Actively inform guest about all ancillary sales item in order to achieve branch targets. Keep costs within branch budgeted levels. Identify service problems and modify and improve services if necessary. Experience: Diploma or Cert level qualification in business or tourism. Valid open driver’s licence. Team management. Ability to achieve targets. Experience handling guest expectations and conflict. Must have ability to work flexible hours, including over weekends and public holidays if required. Salary: Highly Competitive + Commission To apply send your CV firstname.lastname@example.org, through our website www.peoplegroup.ie For further information regarding this role, please contact us on 01 6619636. Want to compare your salary in Ireland? mysalary.ie Follow and Connect with The People Group on LinkedIn and Twitter The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and based in Dublin 2. Our experienced team works in both the contingency and search areas, covering all industry sectors including: Digital, FMCG, Financial Services, Technology, Professional Services, Telco, Utilities, Retail, Agency and Tourism, on a permanent as well as temp/interim basis with a strong focus on Mid to Senior Level roles.