French Key Account Support

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Work for Irelands leading chemical company as a Key support for the French Market, based from Dublin 15.  

About the Role:

  • Process sales orders, manage export documentation, and maintain pricing information. 
  • Oversee logistics providers, negotiating new routes as needed, and prioritize and schedule orders while considering supply chain capacities across territories. 
  • Generate and process rebates and credit notes, coordinating with all territories. 
  • Collaborate with relevant company functions to manage key accounts. 
  • Communicate proactively with key customers, anticipating their needs and participating in field visits. 
  • Capture and organize customer information to develop a comprehensive knowledge base. 
  • Serve as the point of contact for customer queries, issues, and complaints, working with relevant functions to resolve them promptly.
  •  Ensure customers are informed of order status and delivery dates, and have a solid understanding of our products and their functionality.
  • Develop and review reports to manage day-to-day activities and utilize Quality systems to document procedures, work instructions, and opportunities for improvement. 
  • Assist with reception duties and phone coverage as needed, and handle other ad hoc duties to meet business and customer needs. 
  • Ensure accurate pricing and billing from transport companies for every trip.

About You:

  • Must have fluency in French.
  • Experience in Administration and support.
  • A problem solver.

Location: Dublin

Salary: Competitive

Job Ref: 8987BF

To apply send your CV, through our website

For further information regarding this role, please contact us on 01 6619636.

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