Work for Irelands leading chemical company as a Key support for the French Market, based from Dublin 15.
About the Role:
- Process sales orders, manage export documentation, and maintain pricing information.
- Oversee logistics providers, negotiating new routes as needed, and prioritize and schedule orders while considering supply chain capacities across territories.
- Generate and process rebates and credit notes, coordinating with all territories.
- Collaborate with relevant company functions to manage key accounts.
- Communicate proactively with key customers, anticipating their needs and participating in field visits.
- Capture and organize customer information to develop a comprehensive knowledge base.
- Serve as the point of contact for customer queries, issues, and complaints, working with relevant functions to resolve them promptly.
- Ensure customers are informed of order status and delivery dates, and have a solid understanding of our products and their functionality.
- Develop and review reports to manage day-to-day activities and utilize Quality systems to document procedures, work instructions, and opportunities for improvement.
- Assist with reception duties and phone coverage as needed, and handle other ad hoc duties to meet business and customer needs.
- Ensure accurate pricing and billing from transport companies for every trip.
About You:
- Must have fluency in French.
- Experience in Administration and support.
- A problem solver.
Location: Dublin
Salary: Competitive
Job Ref: 8987BF
To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie
For further information regarding this role, please contact us on 01 6619636.
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