Customer Service Representative - B2B

Sorry, this advert is now closed. Click here to view our live vacancies.

8486EK

Calling all Customer Service Representatives!! Our client is a growing Irish Service and Supplies provider and as a result of continued growth they are seeking a driven, hardworking professional to work with their team to deliver high standard of service to their clients. In this role you will be part of a close-knit team.

About the role:

  • Resolve queries and advise customers of possible problems/ delays.
  • Responding to all customer enquiries via phone and email in a timely and professional manner.
  • A focus on continuous improvement to enhance the customer experience.
  • Have a flexible approach and work with key stakeholders to achieve a customer focused outcome.
  • Process daily order and requirements accurately and efficiently.
  • File all purchase orders & supporting documentation accordingly to the documented process on the common drive.
  • Ad hoc duties.

Experience:

  • 2+ years’ experience in a B2B customer service environment.
  • Experience in Business Supplies or Facility Management is highly required.
  • Teamwork and service mentality.
  • Highly driven and proactive attitude.
  • Excellent oral, written communication and interpersonal skills.
  • Highly organised with the ability to prioritise and multitask.
  • Flexible with the ability to adapt to change.

Salary: Highly Completive

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

Want to compare your salary in Ireland? mysalary.ie

Follow and Connect with The People Group on LinkedIn and Twitter

The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and based in Dublin 2. Our experienced team works in both the contingency and search areas, covering all industry sectors including: Digital, FMCG, Financial Services, Technology, Professional Services, Telco, Legal, Utilities, Retail, Agency and Tourism, on a permanent as well as temp/interim basis with a strong focus on Mid to Senior Level roles.