Customer Data & Insight Analyst

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8620EK

About the role

We are working with a leading Irish retail company. The key focus of this role is to generate customer, commercial and product insights to support the development of customer and go to market strategies.This would be a great opportunity for someone looking to invest in and develop their career whilst also working for an organisation that offers fantastic flexibility. Naturally curious, the successful candidate will have the ability to draw out insights from data. Working with an experienced team, they will work with you to develop your story telling capabilities so you can curate stories that generate interest and drive action.   
Why Join? You'll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. 

Role Overview:

  • Tracking of KPIs and ongoing performance.
  • Interpretation of data and identification of risks and opportunities.
  • Analysis of ecommerce, omnichannel and customer data.
  • Creation of dashboards and reporting material.
  • Identification of customer trends and insights from data.
  • Define customer profiles and identify areas of opportunity for improving customer offers or customer experience.
  • Interpretation of data and identification of risks and opportunities.
  • Recommendations for business improvements backed by data.

About You:

  • 3+ years’ experience of consumer insight or data within a Retail or E-Commerce organisation.
  • Experience of analysing business performance at a customer level of data.
  • Experience of working with SQL databases.
  • Experience of R, SAS or SPSS etc.
  • Understanding of the analytical use of data within BI and Dashboarding tools for general business consumption or other data specialists.
  • Experience reporting on or presenting key findings and recommendations within a business environment.
  • Experience of producing direct marketing campaign extracts and analysis is desirable.

Location: North Dublin/ Hybrid Working

Salary: Depends on Experience 

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

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The People Group is a Recruitment consultancy, specialising in Sales, Marketing & Management, established in 1989 and based in Dublin 2. Our experienced team works in both the contingency and search areas, covering all industry sectors including: Digital, FMCG, Financial Services, Technology, Professional Services, Telco, Legal, Utilities, Retail, Agency and Tourism, on a permanent as well as temp/interim basis with a strong focus on Mid to Senior Level roles.