Customer Business Manager FMCG

About the role

This role is about managing and growing key customer accounts. You’ll work closely with retailers to plan promotions, launch new products, and agree joint business plans that drive sales and profitability. Using sales data and market insights, you’ll help shape pricing, category, and brand decisions while making sure plans are executed well both online and in-store. You’ll be responsible for hitting sales and profit targets, managing forecasts and budgets, and ensuring strong collaboration with internal teams and customers, while keeping a close eye on market trends and competitor activity.

Career Experience

  • Minimum of 3-5 years National Account Management experience.
  • Demonstrable experience of working with buyers of Irish Multiple Grocery retailers at head office to build multi-level relationships is essential.
  • Demonstrable experience of creating and delivering successful JBPs with category and shopper drivers.
  • Experience managing relationships with internal and external stakeholders.

Required Skills

  • Confident negotiator with senior clients and key stakeholders
  • Strong commercial mindset with a clear focus on ROI and promotional performance
  • Practical understanding of category management, applied in customer recommendations
  • Data-driven, with the ability to analyse sales and forecast effectively
  • Comfortable using Excel to spot trends and build insights
  • Skilled in PowerPoint, creating clear, compelling customer presentations
  • Commercially aware, with a strong grasp of external economic and political impacts

Qualifications

  • Good general standard of education including Maths and English.
  • 3rd level qualification in business related discipline is advantageous but not required.

To apply to this role send your CV to jobs@peoplegroup.ie or through our website www.peoplegroup.ie

For more information on this role call 01 661 9636

Location: Dublin

Salary: Competitive

Job Ref: 9538PL