Commercial & Service Excellence Director – Ireland

  • Permanent

The People Group has been retained to find a Commercial & Service Excellence Director for a global professional service brand in Ireland.
This high growth business area is focused on designing and implementing Sales & Service experiences, capabilities and architecture to transform Customer strategies and experiences, and ultimately deliver outstanding business value for the client. 
In essence we are looking for an experienced ideas person, a people person, a strategic problem solver who is also a hands-on doer. Someone who will thrive, take initiative, bring out the very best in others, is a brilliant listener and can grow the business successfully without compromising standards, integrity or culture. In this exciting newly created position you will work with outstanding digital talent across multiple disciplines to innovate and create solid solutions for market leading brands.

 
In brief summary here are some of the Key requirements of this role;

  • 10+ years Sales & Service transformation experience including architecting and leading large programs of transformation in Financial Services, Consumer or TMT industries.
  • Experience in developing go-to-market strategies, delivering sales process optimisation, digital and CRM implementation and channel effectiveness.
  • Experience delivering Sales & Service strategies, and plans. Operating model definition, incentive design and implementation and operations support for digitally-enabled sales, channel and Customer service capabilities.
  • Project delivery experience using technologies such as Salesforce as tool to transform client’s sales, marketing and customer service capabilities.

A very competitive salary package is on offer together with fully remote supported working conditions within the island of Ireland.

If you are interested in learning more about this exciting senior level opportunity then feel free to contact (In the strictest of confidence) Colm or Emma at 01 6619636 or email us at colmbuckley@peoplegroup.ie or emmakeller@peoplegroup.ie

Salary: Highly Competitive Package

Location: Dublin

Job Ref: 8799EK

To apply send your CV jobs@peoplegroup.ie, through our website www.peoplegroup.ie

For further information regarding this role, please contact us on 01 6619636.

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