Our client, in the professional learning and development industry is seeking a dynamic and results-oriented Client Development Manager to support their growth and deliver excellent service to existing clients.
This is a business development role with a focus on identifying opportunities, positioning and selling executive development programmes and solutions to organisations in a consultative selling context. The role requires the ability to operate at senior levels within client organisations and contribute significantly to the development of new ideas, design of programmes and learning solutions in line with client organisations' context.
Key pillars of this role will include Business Development Management, Key Account Management, Sales Management, Revenue/Pipeline Management.
This job description outlines the primary duties and requirements of the position. It is not intended to be an exhaustive list of all duties and responsibilities.
Key Responsibilities
- Hold responsibility for a revenue and profit target for each business year, representing a percentage of overall revenue.
- Position the business with existing and new clients, both in Ireland and internationally, as a world-class provider of executive education, bringing new sectoral ideas, new programme concepts and new client solutions to fruition.
- Work with the Client Development team in the preparation of tender proposals. All proposals and presentations to clients must be representative of the high professional standard of service.
- Seek out and target new clients and initiate sales action plans to approach and secure new business, including identifying opportunities across sectors.
- Work with client organisations to analyse their business issues and learning needs and support the design of solutions.
- Convert opportunities into sales by developing a deep understanding of all aspects of programme design and how they benefit participants' and clients' learning outcomes.
- Work collaboratively with the Design and Innovation team and Associate Faculty team to ensure the best design and faculty fit on custom programmes.
- Prepare and closely manage contracting, budgeting and recording of the sales process on CRM.
- Work closely with and leverage from the work of the marketing team.
- Leverage the membership offering to develop relationships with new clients for sales campaigns and to strengthen the value of membership within existing client relationships.
- Ensure that reasonable accommodation considerations are factored into the design and scoping of all client learning solutions, promoting inclusive design as a core principle of executive education offering
Core Competencies:
- Substantial business development experience in a relevant role, incorporating all aspects of sourcing, negotiating, implementing and managing client relationships.
- Business consultancy background with specific reference to organisational development and design, talent and leadership management, or strategic HR is a distinct advantage.
- Demonstrates strong commercial acumen and the ability to build new channels to market.
- Proven ability to support a client organisation's senior management team to develop and implement people development strategies as part of overall strategic goals.
- A deep understanding of the strategic selling process.
- Experience in managing budgets effectively and following sales process metrics.
- Knowledge and experience of the global executive education environment would be an advantage.
- Knowledge of learning solutions or consulting solutions would be an advantage.
- A full, clean driving licence is a requirement.
Location: Dublin, Ireland
Salary: Highly Competitive Package
Job Ref: 9577DE
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